Student Support Services

Student Advisors

The most effective way to contact our Student Advisors is via email.  If you need urgent assistance, you can contact our team via the phone.  

Student Support Officer

The Student Support Team can help by: 

  • Connecting students with the relevant academic and English language support. 

  • Referring students facing difficulties adjusting to study  

  • Referring students with personal related issues to the appropriate support services. 

To contact our Student Support team and make an appointment:

  • Phone: Andrew Wood +61 2 4252 8857
  • Email:  
  • Email: (English Language support)

Peer Coaches and Student Mentors

Peer Coaches and Mentors are available in Learning Hub between 1:30 pm to 4:30 pm, Monday to Friday.  

To contact the Peer Coaches and Student Mentors to seek support: 

Student Counsellor

The Student Counsellor is available Tuesday and Thursday from
8:30am – 5pm. 

To make an appointment: 

Student Services Manager

Oversees the College’s areas of student support services such as Student Advisors, Homestay Programs, Counselling, student health and wellbeing initiatives and College events and gathering feedback from students.

Administrative Support

For student administrative enquiries such as: 

  • New enrolment and enrolment process,  

  • Student username and password 

  • Student ID cards 

  • Payment of fees FEE-HELP and HECSHELP information, 

  • Unique Student Identifier (USI),  

  • NSW Travel Concession information and Overseas Health Cover Card (International Students). 

Enrolment and General Enquiries 

Student Fees  

Administration Manager 

Oversees services related to student administration and student systems. 

Academic Support

For information on :

  • course structure and subjects
  • subject and tutorial class enrolments
  • class timetable changes
  • subject Moodle sites.  

Program Support Officers 

Assistant Academic Program Manager 

  • Phone: Jessica Mullins +612 4221 4150
  • Email 

Peer Learning Program 

Need study help? Current uni students who have successfully completed subjects specific to your course are here to help. Peer Assisted Tutorials are embedded directly into your tutorial classes.

If you are looking for a one-to-one consultation with a Peer Leader, contact UOWCA Peer Learning Coordinator by email at